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TENANT RECOMMENDATIONS:

Based on months of experience administering this program, Tucson Pima Eviction Prevention offers the following recommendations to Tenants who apply for assistance: 

  • Be in constant communication with your landlord/property manager. Add their information to your application so that they are kept updated on your case. 
  • Let them know (ideally in writing or email) that you have applied for rental assistance and share as much information as you can with them. Provide them with your Case Number and any additional information to allow them to stay informed on case management assignment timing. 
  • Remember your Case Number and frequently check our Case Status page for updates on timing. 

The application process is as follows:

  1. Apply for the program
  2. Receive and complete – REQUIRIED INITIAL ELIGIBILITY FORM. This will be emailed to you immediately after you apply. 
  3. If approved for INITIAL ELIGIBILITY, wait for assignment to case worker for case processing. This can take 8-9 weeks due to high demand.
  4. Once assigned to a case worker, work directly with them and landlord/property manager to compile required documentation and information for case review and approval. Typically takes 10-14 days. 
  5. Case submitted for review and approval. Typically 5-7 days.

TENANT REQUIRED DOCUMENTATION:

Click below to view a comprehensive list of the documentation that Tenants must provide in order to be approved for rental assistance to prevent eviction.

The list is here to help you prepare, however, it is highly recommended that those who have applied wait to be contacted by the program. Some of the required documents are time-sensitive and must be up to date for case processing purposes.

This list is subject to change and in certain cases, you may be asked to provide additional documentation.

Below is a comprehensive list of the documentation that Tenants must provide in order to be approved for rental assistance to prevent eviction.

The list is here to help you prepare, however, it is highly recommended that those who have applied wait to be contacted by the program. Some of the required documents are time-sensitive and must be up to date for case processing purposes.

This list is subject to change and in certain cases, you may be asked to provide additional documentation. 

  • Tenant Application (Provided by case worker) 
  • Proof of Identity – Person whose ID is provided must be on the lease 
  • ID of any form (U.S. or non), ideally with photo or signature 
  • Proof of Housing Instability (Any of the following:)
    • Past Due Rent 
    • Utility Notice
    • Court Case Paperwork
    • Evidence of Unsafe/Unhealthy Living Conditions  
  • Most recent utility bill(s) – If you are behind on utilities and requesting assistance 
    • A utility bill is required from EACH utility company owed 
    • Must show name, address, and account number 
  • Income Verification (Any of the following)
    • Special note: As of 5.21.2021, based on Federal Treasury Guidance, Tenant Income Verification will be determined in part through “Fact-Specific Proxy”.
      • Tenants whose address is within a “Vulnerable Neighborhood” as designated by the PimaMaps Website, may self-attest their income, expediting the application process.  
    • If previously income qualified by an agency or government entity at or below 80% AMI for the 2020 calendar year, provide award. e.g.  SNAP Benefit, AHCCCS, TANF, etc 
      • Determination Letter for Unemployment Benefits  
      • Copy of Household’s 2020 Tax Returns 
      • Last two months of paystubs (can provide bank statements showing direct deposit in lieu of paystubs) 
  • PLEASE NOTE: In order to assure federal funding is administered appropriately, additional documentation may be required on a case-by-case basis. 

EMERGENCY EVICTION LEGAL SERVICES PROGRAM (EELS)

You may be entitled to FREE legal help from Pima County’s Emergency Legal Services Program (EELS). The Office of Emergency Eviction Legal Services, a new program, can help tenants in need of legal advice and representation in eviction cases. 

Free legal counsel is available to qualifying tenant. Navigators are available to explain the process and connect tenants with other county and community resources, like rent assistance, help finding a job and much more.  

To find out if you qualify or to receive more information, call 520-724-3357 (520-724-EELS) or click on the Contact EELS button below. 

Additional Resources Related to the Eviction Process

Informational Video on the Eviction Process

Pima Community Interfaith brings together community experts to discuss the effect of the Covid-19 pandemic on tenant evictions and the eviction process, as well as available resources for at-risk individuals to access rental assistance.

Leah Sandwell-Weiss is a deacon at St. Phillips in the Hills and worked for many years as the law school librarian at the University of Arizona. She explains the evictions process.

ADDITIONAL EVICTION RELATED COMMUNITY RESOURCES

Legal Aid Resources: 

Step Up To To Justice 
https://www.stepuptojustice.org/ 

Southern Arizona Legal Aid 
https://www.sazlegalaid.org/ 

Southwest Fair Housing Council 
http://swfhc.com/ 

 Rapid Housing: Coordinated Entry Access Points 

https://tpch.net/coordinatedentry/  

In response to COVID-19, housing assessments are being conducted by phone only at most Access Points. Assessments are currently available at the locations/phone numbers and times lists below. What to expect when completing a Coordinated Entry assessment by phone:

1) You may be asked to make an appointment for an assessor to give you a call back or forwarded to voicemail. If this happens, try calling another Access Point or wait for a return call from the Access Point with which you left a message. They will return your call within 1 business day.

2) You may be referred to a different agency or phone number on this list.

3) You will be read a release of information that you normally would sign in person but will be only asked if you agree to it.

4) You will be asked to complete a brief health screening to assess need for isolation as a result of COVID-19.

5) The housing assessment process will take about 30 minutes.  

  • Sonora House: By Phone Only – (520) 624-5518
    • Mon – Fri, 10am – 6pm 
  • La Frontera 
    RAPP, 1082 E Ajo Way, Ste. 100  – Phone Preferred – (520) 882-8422
    • Mon – Fri 8am – 4pm 
  • Salvation Army 
    By Phone Only – (520) 622-5411
    • Mon-Sat, 2pm-7pm 
  • Primavera 
    In Person: 702 S 6th Ave
    • Mon, Wed, Thur, Fri – 9am-12:30pm 

          By Phone – (520) 308-3079 

    • Mon, Wed, Thurs, Fri – 1pm-4pm 
    • Tues – 8am-4pm 
  • Our Family Services 
    By Phone Only – (520) 323-1708
    • Mon-Fri, 9am-4pm  
  • Old Pueblo Community Services 
    By Phone Only – (520) 546-0122
    • Mon-Fri – 9am-4pm