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LANDLORDS AND PROPERTY OWNER COMMUNICATIONS:

In and effort to provide landlords and property managers with the most updated information on rental and utility assistance funding distribution due to the negative impacts of COVID-19, we encourage those seeking this information to click the below button and opt-in for an email to be sent to you with regular updates. 

Previous communications are below:

Hello,

Thank you again for your inquiry for rental assistance. This email confirms that you are on a waiting list for rental assistance. We continue to await more detailed information from the federal government on when funding will become available. Please note that once funding is available, there will still be an application and approval process, prior to distribution. This communication and all others that you receive in this interim time, is intended to update and inform you on the current status of this program and to provide you with valuable information on the current state of evictions state and nationwide.

PLEASE CONTINUE TO MONITOR YOUR EMAIL AT LEAST WEEKLY FOR PROGRAM UPDATES.

Once funding becomes available for distribution, you will be required to submit additional documentation within a week of notice to hold your place on the waiting list. We apologize for this inconvenience, but it is necessary due to the overwhelming need in the community and demand for assistance.

Below are three important pieces of information for you.

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Update on Rental Assistance/Eviction Prevention Program for Pima County and the City of Tucson

Local governments expect to receive federal funding for rent and utility assistance by late February. Once funding is available, designated social service agencies will support the processing of individual tenant/landlord cases. There are new qualifications and requirements from the federal government for this new round of funding. These new qualifications will require us to gather additional information from you to complete your application. As soon as we know exactly what is required, we will share that with all those on our waitlist.  

Processing and approval of cases will take additional time. While funding is anticipated to be available in late February, distribution of funds to landlords and property managers will be dependent on case approval. There are currently over 2,000 requests for assistance in our system. Initial publication of federal guidelines require prioritizing cases for individuals who are unemployed and/or fall below a certain income threshold. With that in mind, cases will not be processed on a strictly “first-come-first-serve” basis.  We wish to make it clear that we will be working as fast and efficiently as possible, but that this process will take time. We understand the high stress situation that all parties are experiencing and will do our best to expedite the distribution of funds, but we ask that you understand the process is complex and will require patience as well as your attention.  

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Eviction Moratorium – Detailed Information

On his first day in office, President Biden Administration directed the Centers for Disease Control and Prevention (CDC) to extend the nationwide ban on evictions through March 31, 2021. It is critical to note that regardless of the moratorium, rent is not canceled or waived. It is still owed. The CDC ban on evictions covers most renters, but not all. Please review the below criteria and requirements to be protected under this action.  

Definition of a “covered person” under the moratorium: 

A “covered person” is any tenant, lessee, or resident of a residential property who declares ONE (or more) of the below:

– The individual has used best efforts to obtain all available government assistance for rent or housing;


– The individual either (i) expects to earn no more than $99,000 in annual income for Calendar Year 2020-2021 (or no more than $198,000 if filing a joint tax return), (ii) was not required to report any income in 2019 to the U.S. Internal Revenue Service, or (iii) received an Economic Impact Payment (stimulus check) pursuant to Section 2201 of the CARES Act;


– The individual is unable to pay the full rent or make a full housing payment due to substantial loss of household income, loss of compensable hours of work or wages, a lay-off, or extraordinary out-of-pocket medical expenses;


– The individual is using best efforts to make timely partial payments that are as close to the full payment as the individual’s circumstances may permit, taking into account other nondiscretionary expenses; and


– Eviction would likely render the individual homeless—or force the individual to move into and live in close quarters in a new congregate or shared living setting—because the individual has no other available housing options.

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Required ACTION to Receive Protection under the Moratorium

In order to be protected by the moratorium, tenants must take action. Everyone on the lease or rental agreement must complete and provide this form: 
CLICK HERE TO ACCESS
CLICK HERE TO ACCESS in Spanish 
CLICK TO ACCESS in multiple other languages 

The form must be signed and a copy (digital or hard copy) provided to the landlord.

For further assistance, it is recommended that you reach out to a housing advocacy group for support. Some local options include: 
Step Up to Justice
AZ Eviction Help

It is recommended that residents continue to make their best efforts to pay rent to landlords and property owners, including partial payments based on ability to pay.  

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Breach of Lease Recommendation

In order to prevent eviction due to breach of your lease agreement, it is highly recommended that tenants know their lease requirements to ensure they do not risk eviction for things outside of non-payment during this time.

Thank you for your continued patience during this challenging time. We will keep you updated as we have more information.  

Best,  
Community Investment Corporation

Hello,

In an effort to keep Waiting List applicants informed and updated on program funding and distribution we are reaching out regularly to share information on timing and alert you that in the coming weeks tenants will be required to complete a questionnaire to determine eligibility and prioritization.

WAITLIST APPLICANT INFORMATION:

Most important is that as a Waitlist Applicant you will receive an important request to complete a short CRITICAL QUESTIONNAIRE to help our Service Agency case managers better understand tenant situations and how to best serve those in need. This CRITICAL QUESTIONAIRE will be emailed to this email address in the next 7-14 days.  The reason for this questionnaire is to help evaluate tenant qualifications and federally mandated prioritization. It is a required next step in case processing.

It is important to note that to keep your place on the waiting list, tenants will need to respond within five business days with information requests. Because of the demand for assistance, the program and its partners must prioritize tenants who are responsive.  We know you may have been waiting several months, and we apologize for this requirement, but it is necessary in order to help as many households as possible as quickly as possible.

FEDERAL AND LOCAL GOVERNMENT INFORMATION ON FUNDING:

Please note that all information is subject to change as we work to navigate government requests and mandates. Our goal is to be as transparent and informative as possible as we move forward to support the needs of our community.

Pima County and the City of Tucson are in continued discussions with the goal of providing a single application portal for rental assistance – accessible to both tenants and landlords, as well as consistent program and documentation requirements across all of the geography of Pima County, regardless of whether a resident lives within Tucson city limits.

  • Pima County and the City of Tucson staff will be submitting respective Eviction Prevention funding proposals for consideration by Mayor & Council and Board of Supervisors in early March. CIC is currently being evaluated to act in the role of fiscal agent and program administrator for both jurisdictions. However, there is no guarantee that CIC will be selected and there is no guarantee of exact funding amounts at this time.
    • Requests for rental and utility assistance will begin to be processed by partner Service Agencies following official approval for disbursement of funds from county and city government on or shortly after the following dates:
      • Pima County Board of Supervisors – March 2, 2021
      • Tucson Mayor and Council Meeting – March 9, 2021
    • Applicants may request funding for up to 12 months in arrears and 3 months in advance
    • Federally mandated Tenant Qualifications have been added to the PimaEP.com including a chart that determines Pima County households’ Annual Median Income (AMI): https://pimaep.com/

COMMUNICATION UPDATE:

To keep Landlords and Property Mangers informed on this program, we are offering an Opt-In for Updates at PimaEP.com:https://pimaep.com/eviction-prevention-landlord-communications/

NEXT STEPS:

The current Wait List includes 2,400 applicants. Once local government funding is approved for distribution this backlog will be addressed and prioritized based on the completion of the CRITICAL QUESTIONAIRE that will be sent out in the next 7-14 days. It is CRITICAL that this information be completed by tenants within five business days.  It should also be noted that once the program begins it will take at least two-three months to process the full waitlist of applicants.

Thank you again for your continued patience during this extremely difficult time. Our goal is to share information as we receive it and to keep all those who have inquired about this program updated to the best of our ability.

Sincerely,

Community Investment Corporation

Dear Landlord/Property Manager,  

Thank you again for your patience as we work to formalize our partnerships with local government to re-establish this program. We understand that many of our friends and neighbors are in great need of assistance and we are doing all we can tmeet the momentApproval for funding is slated to take place at the following meetings:  

  • Tucson Mayor and Council Meeting – March 9, 2021 
  • Pima County Board of Supervisors – March 16, 2021 

 

Once approved, our team will be working with local social service agencies to complete and approve applications as quickly as possible so that funding can begin. The waitlist continues to grow and is currently at 3,500+. We anticipate it taking at least 2-3 months to complete processing on this backlog and begin to complete cases that come in new once the program reopens  

This Friday, March 5, at 10 a.m. all open tickets in our system will receive an email with unique link to a REQUIRED ELIGIBILTY FORM, to be filled out by Tenants In order to stay on the waiting list, Tenants must complete this eligibility form WITHIN FIVE BUSINESS DAYS. 

ACTION REQUIRED FOR LANDLORDS: 

If you have initiated a case in our system, you will receive an email on Friday.  Please forward the unique link to the corresponding tenant and instruct them to fill out the form.  We will provide sample language for you to use. 

We will make additional attempts to contact the tenant based on the contact information you provided for them.  But the link, which is tied to YOUR ticket and email address, will be sent to you.  Thus, it is critical that you pass this information along either via email or text message. 

ACTION REQUIRED FOR TENANTS: 

All tenants on the Waiting List need to fill out the REQUIRED ELIGIBILITY FORM by Friday, March 12, in order to keep their place in the system. 

Tenants who’ve initiated their own case with us will receive an automated message from our system that contains their unique link to the required eligibility form.  We will also send text messages to those who’ve agreed to received SMS. 

For tenants who have NOT entered a case with us and are depending on the case you (the landlord) initiated, we will be reaching out as best we can via phone and email.  However, we do not have permission to text those tenants.  Thus, it is important that you reach out in whatever way you see fit. 

UTILITY INFORMATION ADDED TO TUCSONPIMAEP.COM: 

This program will cover utilities for Tenants. However, it is highly recommended that Tenants reach out to their utility providers immediately and work within each company’s resources and/or payment plan options to keep from having utilities disconnected due to nonpayment. As mentioned above, the waitlist is currently at 3,500+. We anticipate it taking at least 2-3 months to complete processing on this backlog and begin to complete cases that come in new once the program reopens. Both the City of Tucson and Pima County also have resources for utility support. All of these resources can be found at:  

https://tucsonpimaep.com/eviction-prevention-utility/ 

Thank you again for your patience. We understand that this is an extremely challenging and frustrating time and will keep you updated to the best of our ability. The most important piece of this message is that this Friday, March 5, at 10 a.m. all current waitlist Tenants will be sent a REQUIRED ELIGIBILITY FORMIn order to stay on the waiting list, Tenants must complete this REQUIRED ELIGIBILITY FORM within five business days, by March 11, 2021.  

Sincerely,  

Community Investment Corporation 

Dear Landlord and Property Managers, 

FUNDING UPDATE

We are grateful to share that $27.1 million ($19.1 million from the City and $8 million anticipated to be approved by the Board of Supervisors on March 16) in federal funding for Eviction Prevention/ Emergency Rent and Utility Assistance will now be available locally through this shared program between the City of Tucson and Pima County.  

While funding is now approved by the City and anticipated to be approved by the County, we do want to be sure to set realistic expectations for fund distribution and direct payments to Landlords/Property Managers on behalf of Tenants. We urge Landlords and Property Managers to avoid entering the eviction process with Tenants, knowing that in the coming months this program will process cases and provide payment for current losses. Below are a few critical pieces of information to help you better understand where the program stands.  

PROGRAM STATUS INFORMATION

  • Due to a nearly four-month gap in federal funding, there is a large waiting list of over 4,200 cases to qualify and process, so patience is very much appreciated by all parties. It is anticipated to take two-three months to process the current backlog. 
  • In order to do all the leg work and meet federal requirements case managers are expected to complete 200-400 cases for payment each week.   
  • Cases are prioritized based on requirements tied to these federal funds including but not limited to households that are currently unemployed or below 50% AMI.  
  • Funding requests can be for unpaid rent and utilities in arrears 12 months and three months in advance to assure stable housing.   
  • The program is providing all communications and application resources in both English and Spanish (translations of key information are currently underway).

NEW APPLICANT DETAILS

We recognize that the impacts of COVID-19 have been extremely challenging for those in property management. We look forward to working with Landlords and Property Managers in this program, as participation is required in order to receive funds on behalf of tenants who are in arrears 

One unique aspect of this program is that Landlords/Property Managers can begin a new case on behalf of a Tenant.  

  • Program details and applications begin at www.TucsonPimaEP.com 
  • For those without internet access or smartphones call: 831-292-4308  
  • Bilingual case managers and application materials are available to help navigate the application process. 

CLOSING COMMENTS

We appreciate your patience and understand that the gaps in funding have taken a toll. We hope that this resource will provide much needed relief to many in our community who have been suffering, and again appreciate patience as case managers work diligently to qualify and process each request for funding in the weeks and months ahead.  

For more information on qualification criteria and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4302 

Sincerely,

Community Investment Corpration

Dear Landlord and Property Managers,  

FUNDING UPDATE:  

We write today to share that $27.1 million in funding ($19.1 million from the City of Tucson and $8 million from the Pima County Board of Supervisorshas been approved by elected officials for the Eviction Prevention/Emergency Rent and Utility Assistance program. Our goal now is to keep you informed and to provide realistic expectations of how quickly this funding will be distributed via direct payments to Landlords/Property Owners on behalf of Tenants who are delinquent in payments.  

PROGRAM STATUS:  

While there is a significant waitlist (over 4,800 cases) there is currently enough funding for all eligible cases on the waitlist. In the coming months this program will process cases and provide payment to Landlords. Below are a few critical pieces of information to help you better understand where the program stands.  

  • Due to a nearly four-month gap in federal funding there is a large waiting list of roughly 4,800 cases to qualify and process, so patience is very much appreciated by all parties. It is anticipated to take two–three months to process the current backlog. 
  • Roughly 50 case managers from 12 different social service agencies and Pima County will be focused on this work plus 810 program administration staff at Community Investment Corporation. 
  • In order to do all the leg work and meet federal requirements, case managers are expected to complete 200-400 cases for payment each week.   
    • Case processing will be slower initially as case managers are trained on the details of the federal program requirements and current project system.  
  • Cases are prioritized based on requirements tied to these federal funds including but not limited to households that are currently unemployed or below 50% AMI.  
  • Funding requests can be for unpaid rent and utilities in arrears 12 months and three months in advance to assure stable housing.   
  • The program is providing all communications and application resources in both English and Spanish (translations of key information is currently underway) 

PROGRAM INFORMATION: 

We recognize that the impacts of COVID-19 have been extremely challenging for those in property management. We look very forward to working with Landlords and Property Managers in this program, as participation is required in order to receive funds on behalf of Tenants who are in arrears.  

One unique aspect of this program is that Landlords/Property Managers can begin a new case on behalf of a Tenant.  

  • Program details and applications begin at www.TucsonPimaEP.com 
  • For those without internet access or smartphones call: 831-292-4308  
  • Bilingual case managers and application materials are available to help navigate the application process. 

For those with eligible Tenants currently on the waitlist, You may receive communication from your Tenant that they appear to be eligible for this federally funded program based on their completion of the required eligibility form. To receive funding all required information and documentation must be completed by both parties. This process will begin once a case manager reaches out regarding each individual cases. One of perhaps the most critical components of that outreach is to share that residences, where the tenant has been removed or vacated, will not be eligible for this pool of funding.   

We understand that this is an extremely challenging time, and that it is difficult to have continued patience,  but we do ask that you allow this program the needed additional time to follow all federal and local regulations to complete each individual case. We will have over 50 case managers working daily to get to cases as quickly as possible. 

CLOSING:  

We appreciate your continued patience as our team works diligently to process cases and keep you informed on the status or the program. We anticipate that this resource will provide much needed relief to many in our community We are ever grateful for your interest in this program and look forward to working on individual cases for your property  

More information on qualification criteria and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4302 

Dear Landlords and Property Managers, 

Thank you as always for your interest in updates on the Tucson Pima Eviction Prevention Program. We appreciate you and the opportunity to keep you informed 

CDC EVICTION MORITORIUM EXTENSION: 

On Monday, March 29, 2021 the Center for Disease Control (CDC) extended the National Eviction Moratorium to prevent further spread of COVID-19 to June 30, 2021. CLICK HERE to read the official order. We understand that this is an extremely challenging time for landlords/property managers whose tenants are experiencing financial hardships due to COVID-19.  As a reminder any residence where the tenant has been removed or vacated, will not be eligible for this pool of fundingTenants in arrears may request support for unpaid rent due after March, 13, 2021 and three-months’ rent in advance.  

PROGRAM UPDATE: 

As mentioned in our previous communication (CLICK HERE to read all previous eblastslocal City and County government approved $27.1 million in Emergency Relief Act (ERA) funding to be dedicated to support Eviction Prevention/Emergency Rent and Utility Relief through the Tucson Pima Eviction Prevention Program as of March 16, 2021. Our goal is to administer these dollars efficiently and effectively to landlords/property managers and utility companies, on behalf of tenants who are in arrears on their payments due to COVID-19 financial hardship. We have been housing a waiting list for this support that has grown to over 5,700+ cases. Below are our current program updates: 

  • Since funding was approved two weeks ago, we have onboarded 73 staff members from various social service agencies and the Pima County Community Action Agency to support expedited case management and processing 
  • Initial focus is on case assignmentEach case manager has been assigned multiple cases to follow to completion. Each tenant + landlord/property manager request, even if submitted separately, are considered an individual case. For peak efficiency and depending on individual capacity, case workers will be working on 10-20 cases at any given time.   
  • As of 3.31.2021 at 1 p.m. 542 cases are currently being worked on72 additional cases were ready to be assigned. 
  • We are focused on getting roughly 1,000 cases assigned, at which time we will then pivot our internal capacity to review and payment. We expect to begin this shift within a week. 

PROCESSING TIMES: 
 

  • Both tenants and landlords/property managers are required to complete and submit multiple pieces of documentation for cases to be completed.  
  • Once completed, cases are submitted for approval and reviewed prior to payment.  
  • Average time to compile a full and complete assistance packet in the fall of 2020 was 2 weeks. This is mostly a function of landlord and tenant responsiveness. This is why we ask that, if at all possible, landlords and tenants keep in communication with each other about the progress of the assistance request. 
  • Average review of a complete packet and payment of assistance was 3 business days. 
  • In the fall of 2020, tenants could self-attest to their income and gathering/reviewing documentation to prove income was not requiredIn contrast, the current Emergency Relief Assistance Program (ERAP) requires income verification. We are unsure how much this will affect processing times. 

For transparency and to help you with what to expect, our team will keep you updated on this critical data.   

FREQUENTLY ASKED QUESTIONS: 

In order to provide further clarification on this program we have created a Frequently Asked Questions page on the TucsonPimaEP.com website. Sample FAQs include: 

  • What financial assistance is provided?  
  • Can landlords also apply on behalf of their tenants?  
  • What documents do I need? (for both tenants and landlords/property managers) 

CLOSING: 

As with each outreach to landlords/property managers, we end with our continued gratitude for your patience as we navigate these unprecedented times. Those of us working on this program want nothing more than to stabilize housing for our community members in need and make landlords and property owners whole for the rents that are in arrears. We understand that much of the financial burden for those impacted by COVID-19 hardships has been placed on the housing industry. Thank you again for your continued partnership and patience.  

More information and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4308 

Sincerely,  

The staff at Community Investment Corporation 

Dear Landlords and Property Managers, 

You are receiving this email because you “opted-in” on the TucsonPimaEP.com website to stay updated on this Eviction Prevention and Emergency Rent and Utility Assistance program. You can unsubscribe at the bottom of this email at any time. 

Thank you as always for your interest in updates on the Tucson Pima Eviction Prevention Program. We appreciate you and the opportunity to keep you informed. Our team has some program and reporting updates that we would like to share with you. 

IN THIS MESSAGE: 

Please note that there may be repeat information below. We continue to work to keep everyone as informed on this program as possible and have new email sign-ups each week. If you have missed any previous communications CLICK HERE. 

CASE STATUS UPDATES: 

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status. In order to do so you must have the following information entered correctly: 

  • Case Number 
  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

PROGRAM DASHBOARD:  

One of the many goals of this program is to be transparent about the process, requests for assistance and reporting. We want to manage expectations and keep the public informed on funding distribution. There is now a Program Dashboard located on the homepage of TucsonPimaEP.com that shares: 

  • Total Eviction Prevention Requests: 7,163 
  • Number of Cases Awaiting Tenant Eligibility Form: 3,383 
  • Number of Cases Eligible and Awaiting a Case Worker: 2,434 
  • Cases currently in process: 924 
  • Cases Paid/Submitted for Payment: 221 
  • Total Utility Payments Committed: $36,093.81 
  • Total Rental Assistance Committed: $846,519.58 

The above data was input on 4.14.2021 at 11 a.m. This Dashboard will be updated semi-weekly. 

APPLICATION PROCESS:  

Also located on the homepage, just below the Program Dashboard at TucsonPimaEP.com is a timeline that shares the general application process for this program. While each individual case may have nuances that divert from the outlined process, it is accurate for most program applicants.  

CLOSING: 

We continue to work in collaboration with the 73 staff members from various social service agencies and the Pima County Community Action Agency to support expedited case management and processing. As always, our team is grateful for patience as we work through the backlog of cases submitted as far back as November or 2020. In addition, we appreciate your efforts to keep your tenants housed, as residences where the tenant has been removed or vacated will not be eligible for this pool of funding.   

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4308 

Sincerely,  

The staff at Community Investment Corporation 

 
Dear Landlords and Property Managers, 

Please note that this communication has some repeat information. There are new sign-ups each week and our hope is to keep everyone as informed on the program as possible. If you have missed any previous communications CLICK HERE

 
ARIZONA FEDERAL DELEGATION FOR EMERGENCY RENTAL ASSISTANCE REFORM:
 

The Community Investment Corporation (CIC) has signed on to the letter to the Arizona Federal Delegation for Emergency Rental Assistance Reform presented by the Arizona Multihousing Association. 

 
REQUIRED DOCUMENTATION FROM LANDLORDS:

The Tucson Pima Eviction Prevention Program has a collaborative approach to providing rental assistance. The program allows both Tenants and Landlord/Property Managers to begin the application process. It also requires participation from both the Tenant and Landlord. Below is a list of  required documentation from Landlords/Property Managers: 

  • Completed Landlord Eviction Prevention Plan (Provided by caseworker) 
  • Filled out IRS Form W-9 (Provided by case Worker) 
  • Signed Lease/Rental Agreement
    • Shows Tenant Name, Property Address, Landlord, Rent   
  • Landlord/Property Manager government ID 
  • Voided Check (if you choose ACH payment option) 
  • Proof of Court / Legal Fee
  • Signed Eviction Attestation (IF tenant does not have Proof of Housing Instability)

To see Tenant Documentation requirements see the “Are You Eligible?” page on the TucsonPimaEP.com website. 

 
PROGRAM DASHBOARD:

One of the many goals of this program is to be transparent about the process, requests for assistance and reporting. We want to manage expectations and keep the public informed on funding distribution. On average, each week, this program has seen an additional 600 requests for assistance. If you are interested in staying up to date on program numbers the Program Dashboard located on the homepage of TucsonPimaEP.com is currently updated 2-3 times per week. Numbers as of 4.28.2021 were as follows: 

  • Total Eviction Prevention Requests: 7,970

  • Number of Cases Awaiting Tenant Eligibility Form: 2,936

  • Number of Cases Eligible and Awaiting a Case Worker: 3,134

  • Cases currently in process: 998

  • Cases Paid/Submitted for Payment: 787

  • Total Utility Payments: $176,581

  • Total Rental Assistance: $2,238,953

This Dashboard will be updated semi-weekly. 

 
CASE STATUS UPDATES:

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status
In order to do so you must have the following information entered correctly: 

  • Case Number 

  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

 
CDC EVICTION MORATORIUM REMINDER

The Center for Disease Control (CDC) extended the National Eviction Moratorium to June 30, 2021 to prevent the further spread of COVID-19 and increase housing stability. CLICK HERE to read the official order. We understand that this is an extremely challenging time for landlords/property managers whose tenants are experiencing financial hardships due to COVID-19.  As a reminder, any residence where the tenant has been removed or vacated, will not be eligible for this pool of funding. Tenants in arrears may request 12 months of support for unpaid past rent due and three months rent in advance through this program.  

 
CLOSING COMMENTS:

We continue to work in collaboration with the 73 staff members from various social service agencies and the Pima County Community Action Agency to support expedited case management and processing. All staff working to complete cases appreciate the participation of the landlord and property management community.  

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4308 

Sincerely,
Community Investment Corporation

Dear Landlords and Property Managers,

Please note that this communication has some repeat information. There are new sign-ups each week and our hope is to keep everyone as informed on the program as possible. If you have missed any previous communications CLICK HERE
 
CDC EVICTION MORATORIUM UPDATE

A federal district court judge in Washington, D.C., recently ruled that the Centers for Disease Control and Prevention’s September 2020 order on evictions was unconstitutional. Responding to a Justice Department motion, the court temporarily stayed its ruling until next week. The Tucson Pima Eviction Prevention Program has been allotted over $30 million in rental assistance to keep renters in their homes and help landlords hurt by the pandemic.  As a reminder, any residence where the tenant has been removed or vacated, will not be eligible for this pool of funding. Tenants in arrears may request 12 months of support for unpaid past rent due and three months rent in advance through this program.  

 
PROGRAM DASHBOARD UPDATE:

One of the many goals of this program is to be transparent about the process, requests for assistance, and reporting. We want to manage expectations and keep the public informed on funding distribution. On average, requests per week have diminished significantly and are now between 100-200 requests. This is down from 400-600 per week just three weeks ago. If you are interested in staying up to date on program numbers the Program Dashboard located on the homepage of TucsonPimaEP.com is currently updated 2-3 times per week. Numbers as of May 13, 2021, were as follows: 

Total Funds Paid and Committed to Eligible Cases Being Finalized by Caseworkers – $10,789,850

  • Cases Paid/Submitted for Payment: 850
  • Cases currently in process: 901
  • Total Utility Payments: $323,265
  • Total Rental Assistance: $3,971,683
  • Total Eviction Prevention Requests: 8,772
  • Number of Cases Awaiting Tenant Eligibility Form: 901
  • Number of Cases Eligible and Awaiting a Case Worker: 2,871
  • This Dashboard is updated semi-weekly. 

 
 
REQUIRED DOCUMENTATION FROM LANDLORDS:

The Tucson Pima Eviction Prevention Program has a collaborative approach to providing rental assistance. The program allows both Tenants and Landlord/Property Managers to begin the application process. It also requires participation from both the Tenant and Landlord. Below is a list of  required documentation from Landlords/Property Managers: 

  • Completed Landlord Eviction Prevention Plan (Provided by caseworker) 
  • Filled out IRS Form W-9 (Provided by caseworker) 
  • Signed Lease/Rental Agreement 
    • Shows Tenant Name, Property Address, Landlord, Rent   
  • Landlord/Property Manager government ID 
  • Voided Check (if you choose ACH payment option) 
  • Proof of Court / Legal Fee
  • Signed Eviction Attestation (IF tenant does not have Proof of Housing Instability)
To see Tenant Documentation requirements go to the “Are You Eligible?” page on the TucsonPimaEP.com website. 
 
CASE STATUS UPDATES:

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status
In order to do so you must have the following information entered correctly: 

  • Case Number 

  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

 
ARIZONA FEDERAL DELEGATION FOR EMERGENCY RENTAL ASSISTANCE REFORM:

The Community Investment Corporation (CIC) has signed on to the letter to the Arizona Federal Delegation for Emergency Rental Assistance Reform presented by the Arizona Multihousing Association. 

 
CLOSING COMMENTS:

We continue to work in collaboration with the 73 staff members from various social service agencies and the Pima County Community Action Agency to support expedited case management and processing. All staff working to complete cases appreciate the participation of the landlord and property management community. Thank you again for your continued patience as we work diligently to stabilize housing and recoup landlord losses in the area. 
 

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4308 

Sincerely,
Community Investment Corporation

Dear Landlord or Property Manager

Please note that this communication has repeat information. There are new sign-ups each week and our hope is to keep everyone as informed on the program as possible. If you have missed any previous communications CLICK HERE
 
NEW FEDERAL TREASURY GUIDANCE-  
FACT-SPECIFIC PROXY TENANT INCOME VERIFICATION:

We have some GREAT news for the Eviction Prevention process based on recent guidance from the U.S. Treasury (and let’s be honest, how often do you get great news from the U.S. Treasury?).

As of Friday, May 21, based on Federal Treasury Guidance, Tenant Income Verification will be determined in part through “Fact-Specific Proxy”. Tenants whose address is within a “Vulnerable Neighborhood” as designated by the PimaMaps Website may self-attest their income, expediting the application process.

It is estimated that up to 70% of households currently in the system may fall into a designated vulnerable area. Given that providing documentation to complete income verification is one of the most time-consuming aspects of case completion, it is anticipated that this new process step will be extremely helpful in expediting funding.

Rentals in “Not Vulnerable” areas will still be eligible for assistance but will have to provide documentation as per the full income verification process used prior to May 21.

Regardless of whether your rental is in a vulnerable neighborhood or not, this change will help speed up the overall process and allow us to more quickly assist more tenants and landlords.

 
RESOURCE FAIR AT LITERACY CONNECTS ON JUNE 8

Pima County, in conjunction with multiple local social service agencies, is hosting a Resource Fair to support community needs on Tuesday, June 8 from 8 a.m. to 12 noon at Literacy Connects, 200 E. Yavapai Road, Tucson, AZ 85705. The event will include the following opportunities:

  • COVID-19 Vaccinations
  • Rental Assistance Support
  • Employment Opportunites 
  • Student Enrollment
  • Connections to Mental Health Support
  • Sign Up for Internet Discounts
  • Much more . . . 

CLICK HERE to see and share event flyer.  

 
PROGRAM DASHBOARD UPDATE:

One of the many goals of this program is to be transparent about the process, requests for assistance, and reporting. We want to manage expectations and keep the public informed on funding distribution. On average, requests for support continue to come into the system with 100-150 new cases per day. If you are interested in staying up to date on program numbers the Program Dashboard located on the homepage of TucsonPimaEP.com is currently updated 2-3 times per week. Numbers as of May 26, 2021, were as follows: 

Total Funds Paid and Committed to Eligible Cases Being Finalized by Caseworkers – $11,609,002

  • Cases Paid/Submitted for Payment: 1,141
  • Cases currently in process: 1,000
  • Total Utility Payments: $488,215
  • Total Rental Assistance: $6,162,836
  • Total Eviction Prevention Requests: 9,744
  • Number of Cases Awaiting Tenant Eligibility Form: 907
  • Number of Cases Eligible and Awaiting a Case Worker: 2,871
  • This Dashboard is updated semi-weekly. 

 
 
REQUIRED DOCUMENTATION FROM LANDLORDS:

The Tucson Pima Eviction Prevention Program has a collaborative approach to providing rental assistance. The program allows both Tenants and Landlord/Property Managers to begin the application process. It also requires participation from both the Tenant and Landlord. Below is a list of  required documentation from Landlords/Property Managers: 

  • Completed Landlord Eviction Prevention Plan (Provided by caseworker) 
  • Filled out IRS Form W-9 (Provided by caseworker) 
  • Signed Lease/Rental Agreement
    • Shows Tenant Name, Property Address, Landlord, Rent   
  • Landlord/Property Manager government ID 
  • Voided Check (if you choose ACH payment option) 
  • Proof of Court / Legal Fee
  • Signed Eviction Attestation (IF tenant does not have Proof of Housing Instability)

To see Tenant Documentation requirements go to the “Are You Eligible?” page on the TucsonPimaEP.com website. 

 
CASE STATUS UPDATES:

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status
In order to do so you must have the following information entered correctly: 

  • Case Number 

  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

 
CLOSING COMMENTS:

Our gratitude to all who continue to house those who have been impacted by the COVID-19 pandemic. We understand the strain this may have put on landlords and property managers and are working daily to distribute this funding to those in need. We continue to work in collaboration with the 73 staff members from various social service agencies and the Pima County Community Action Agency to support expedited case management and processing.  Thank you again for your continued patience. 

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4308 

Sincerely,
Community Investment Corporation

Dear Landlord or Property Manager

Please note that this communication has repeat information. There are new sign-ups each week and our hope is to keep everyone as informed on the program as possible. If you have missed any previous communications CLICK HERE
EVICTION MORATORIUM ENDING -A HUMBLE REQUEST TO LANDLORDS AND PROPERTY MANAGERS:

With the Eviction Moratorium expiring on June 30 and no extension expected, our team humbly requests that landlords and property managers continue to have patience as staff from 11 organizations work to expedite case processing and payment. There is still over $20 million in federal funding to be disbursed to Landlords and Property Managers on behalf of Tenants in Pima County.

While this program has been the most efficient and effective in the state of Arizona (see below), demand continues to grow and there are still many cases to process. As a reminder, unlike other jurisdictions that implement caps, our goal is to make you, the landlord, whole. 
To that end, we have structured our program to pay the maximum benefit allowed by the federal government:

  • Up to 12 months of back rent with no caps
  • Reimbursement on reasonable fees
  • Up to 3 months of future rent
  • Full payment on up 12 months of utilities

While we understand that landlords are in a difficult position and evictions are a necessary tool, we want to make clear that if the choice is made to evict and a tenant is unhoused when we get to their case, there is no possibility of recouping any back rent owed.  Thus, as the end of the moratorium approaches, we ask for your patience as we work through cases as quickly as possible.

COVID UPDATE FROM THE AMA FEATURING CIC:

In the June 4, 2021 Rental Assistance Update from the Arizona Multihousing Association (AMA) the Tucson Pima Eviction Prevention Program was spotlighted, 

“The joint Pima County and City of Tucson’s $31 million program was the first in the state to launch a tracking dashboard with live statistics on the status of their joint program through Community Investment Corporation (CIC). As of this writing, the program has received nearly 9,750 applications, with over 2,141 applicants paid or approved for payment. So far, over $11.6 million has been committed or dispensed, and the program is anticipated to ramp up in the coming weeks as caseworkers move to expedite up to 400 applications per week. The program is on track to be the most efficient and expedient program in the state.”

We’d like to thank the AMA for continued collaboration and communication regarding this program and others like it. Our goal is to serve all in need as long as funding is available. 

NEW FEDERAL TREASURY GUIDANCE-  
FACT-SPECIFIC PROXY TENANT INCOME VERIFICATION:

As of Friday, May 21, based on Federal Treasury Guidance, Tenant Income Verification will be determined in part through “Fact-Specific Proxy”. Tenants whose address is within a “Vulnerable Neighborhood” as designated by the PimaMaps Website may self-attest their income, expediting the application process.

It is estimated that up to 70% of households currently in the system may fall into a designated vulnerable area. Given that providing documentation to complete income verification is one of the most time-consuming aspects of case completion, it is anticipated that this new process step will be extremely helpful in expediting funding.

Rentals in “Not Vulnerable” areas will still be eligible for assistance but will have to provide documentation as per the full income verification process used prior to May 21.

Regardless of whether your rental is in a vulnerable neighborhood or not, this change will help speed up the overall process and allow us to more quickly assist more tenants and landlords.

PROGRAM DASHBOARD UPDATE:

One of the many goals of this program is to be transparent about the process, requests for assistance, and reporting. We want to manage expectations and keep the public informed on funding distribution. On average, requests per week have diminished significantly and are now between 100-200 requests. This is down from 400-600 per week just three weeks ago. If you are interested in staying up to date on program numbers the Program Dashboard located on the homepage of TucsonPimaEP.com is currently updated 2-3 times per week. Numbers as of June, 10 2021, were as follows: 

Total Funds Paid and Committed to Eligible Cases Being Finalized by Caseworkers – $13,032,043

  • Total Rental Assistance Paid: $7,415,630
  • Total Utility Payments: $608,468
  • Cases Paid/Submitted for Payment: 1,530
  • Cases currently in process: 1,070
  • Total Eviction Prevention Requests: 10,479
  • Number of Cases Awaiting Tenant Eligibility Form: 516
  • Number of Cases Eligible and Awaiting a Case Worker: 2,541
  • This Dashboard is updated semi-weekly. 

REQUIRED DOCUMENTATION FROM LANDLORDS:

The Tucson Pima Eviction Prevention Program has a collaborative approach to providing rental assistance. The program allows both Tenants and Landlord/Property Managers to begin the application process. It also requires participation from both the Tenant and Landlord. Below is a list of  required documentation from Landlords/Property Managers: 

  • Completed Landlord Eviction Prevention Plan (Provided by caseworker) 
  • Filled out IRS Form W-9 (Provided by caseworker) 
  • Signed Lease/Rental Agreement 
    • Shows Tenant Name, Property Address, Landlord, Rent   
  • Landlord/Property Manager government ID 
  • Voided Check (if you choose ACH payment option) 
  • Proof of Court / Legal Fee
  • Signed Eviction Attestation (IF tenant does not have Proof of Housing Instability)
To see Tenant Documentation requirements go to the “Are You Eligible?” page on the TucsonPimaEP.com website. 
CASE STATUS UPDATES:

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status
In order to do so you must have the following information entered correctly: 

  • Case Number 

  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

CLOSING COMMENTS:

Our gratitude to all who continue to house those who have been impacted by the COVID-19 pandemic. We understand the strain this may have put on landlords and property managers and are working daily to distribute this funding to those in need. With the Eviction Moratorium set to expire in just over under three weeks, we do humbly request additional time to serve all who are in need. We continue to work in collaboration with the 73 staff members from various social service agencies and the Pima County Community Action Agency to support expedited case management and processing.  Thank you again for your continued patience.
 

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4308 

Sincerely,
Community Investment Corporation

Dear Landlord or Property Manager

Please note that this communication has repeat information. There are new sign-ups each week and our hope is to keep everyone as informed on the program as possible. If you have missed any previous communications CLICK HERE
EVICTION MORATORIUM EXTENDED

On Thursday, June 25, 2021, the Center for Disease Control (CDC) extended the National Eviction Moratorium to prevent the further spread of COVID-19 to July 31, 2021. As noted by the CDC, “The COVID-19 pandemic has presented a historic threat to the nation’s public health. Keeping people in their homes and out of crowded or congregate settings — like homeless shelters — by preventing evictions is a key step in helping to stop the spread of COVID-19.” CLICK HERE to read the official order.  

We understand that this continues to be an extremely challenging time for landlords/property managers whose tenants are experiencing financial hardships due to COVID-19. As noted in the order, this will be the final extension of this moratorium.  The Tucson Pima Eviction Prevention program partners will continue to work with the same urgency knowing that the demand for assistance remains high (over 100 new requests daily) and that both tenants and landlords/property managers are in need.  Following federal guidelines, we have implemented several process elements that allow for expedited case processing, (see below) and our hope is to continue to increase the number of cases closed each week. To that end, we saw an increase in cases submitted for review and payment increase from 203 last week to 244 already this week. 

We are so grateful to every landlord and property manager that has participated in this program and look forward to continuing to support those who participate. There is still ample funding available in this program. As a reminder, any residence where the tenant has been removed or vacated, will not be eligible for this pool of funding. Tenants in arrears may request support for up to 12 months of past unpaid rent and three months of rent in advance. 

FEDERAL TREASURY GUIDANCE-  
FACT-SPECIFIC PROXY TENANT INCOME VERIFICATION:

Based on Federal Treasury Guidance, Tenant Income Verification will be determined in part through “Fact-Specific Proxy”. Tenants whose address is within a “Vulnerable Neighborhood” as designated by the PimaMaps Website may self-attest their income, expediting the application process.

It is estimated that up to 70% of households currently in the system may fall into a designated vulnerable area. Given that providing documentation to complete income verification is one of the most time-consuming aspects of case completion, it is anticipated that this new process step will be extremely helpful in expediting funding.

Rentals in “Not Vulnerable” areas will still be eligible for assistance but will have to provide documentation as per the full income verification process.

Regardless of whether your rental is in a vulnerable neighborhood or not, this change is helping to speed up the overall process and allow us to more quickly assist more tenants and landlords.

FEDERAL TREASURY GUIDANCE-  
SECTION 8 AND LOW INCOME HOUSING SUPPORT:

Based on Federal Treasury Guidance, the Tucson Pima Eviction Prevention program is now subsidizing renters who receive Section 8 vouchers or live in low-income housing.

The program allows for the Tenants’ portion of rent to be covered by this funding. As in all cases, funding may be requested for up to 12 months in arrears and three months forward. Specific additional documentation is required for these cases. Caseworkers will assist in completing all that is required for each case. 

PROGRAM DASHBOARD UPDATE:

One of the many goals of this program is to be transparent about the process, requests for assistance, and reporting. We want to manage expectations and keep the public informed on funding distribution. On average, requests per week have diminished significantly and are now between 100-200 requests. This is down from 400-600 per week just three weeks ago. If you are interested in staying up to date on program numbers the Program Dashboard located on the homepage of TucsonPimaEP.com is currently updated 2-3 times per week. Numbers as of June, 25 2021, were as follows: 

Total Funds Paid and Committed to Eligible Cases Being Finalized by Caseworkers – $14,943,208

  • Total Rental Assistance Paid: $9,953,574
  • Total Utility Payments: $823,441
  • Cases Paid/Submitted for Payment: 1,983
  • Cases currently in process: 1,096
  • Total Eviction Prevention Requests: 12,187
  • Number of Cases Awaiting Tenant Eligibility Form: 723
  • Number of Cases Eligible and Awaiting a Case Worker: 2,812
  • This Dashboard is updated semi-weekly. 

REQUIRED DOCUMENTATION FROM LANDLORDS:

The Tucson Pima Eviction Prevention Program has a collaborative approach to providing rental assistance. The program allows both Tenants and Landlord/Property Managers to begin the application process. It also requires participation from both the Tenant and Landlord. Below is a list of  required documentation from Landlords/Property Managers: 

  • Completed Landlord Eviction Prevention Plan (Provided by caseworker) 
  • Filled out IRS Form W-9 (Provided by caseworker) 
  • Signed Lease/Rental Agreement 
    • Shows Tenant Name, Property Address, Landlord, Rent   
  • Landlord/Property Manager government ID 
  • Voided Check (if you choose ACH payment option) 
  • Proof of Court / Legal Fee
  • Signed Eviction Attestation (IF tenant does not have Proof of Housing Instability)
  • PLEASE NOTE: In order to assure federal funding is administered appropriately, additional documentation may be required on a case-by-case basis.
To see Tenant Documentation requirements go to the “Are You Eligible?” page on the TucsonPimaEP.com website. 
CASE STATUS UPDATES:

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status
In order to do so you must have the following information entered correctly: 

  • Case Number 

  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

CLOSING COMMENTS:

It is reiterative, but we are sincere in our gratitude for your patience during this time. We understand and acknowledge the strain this past year+ has put on many landlords and property managers and are working daily to distribute this funding to those in need. We continue to work in collaboration with various social service agencies and the Pima County Community Action Agency to support expedited case management and processing.  Thank you again.
 

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 831-292-4308 

Sincerely,
Community Investment Corporation
Please note that this communication has repeat information. There are new sign-ups each week and our hope is to keep everyone as informed on the program as possible. If you have missed any previous communications CLICK HERE
 
NATIONAL RECOGNITION BY THE LOW-INCOME HOUSING COALITION

The Tucson Pima Eviction Prevention program has been nationally recognized for its efficient, effective practices, transparency, and funding distribution. The program was recently mentioned in a national meeting of the National Low Income Housing Coalition as a model because we offer both tenants and landlords the opportunity to begin a case and we have pioneered the use of census tract-level data as an alternative to the burdensome process of requiring tenants to go through full income verification.  This innovation is now being used on 65-70% of cases and reduces cases processing time by up to 25%.  

 
INCREASED REQUESTS FOR ASSISTANCE

The Tucson Pima Eviction Program has seen a steady increase in the number of requests for rent and utility assistance. Over 100 new applications are created daily, resulting in over 800 new requests a week. The program continues to add staff and strategize on how best to serve this growing need. We continue to share that funds are available to help every eligible applicant that has applied for assistance and that we expect more funding to help those who may just be signing up. This is a reminder that landlords and property managers can receive up to 12 months of back rent and three months in advance. Patience is critical as it is anticipated that rental assistance funding will continue to be available through 2022.   

 
COMMUNICATION ENHANCEMENTS:  

As we near the end of the Center for Disease Control (CDC) National Eviction Moratorium on July 31, 2021, the Tucson Pima Eviction Prevention program has added multiple new communication strategies to help applicants better understand when they will be assigned a case manager. It is our sincere hope landlords and property managers will allow the program the necessary time to process cases and keep tenants housed.  

New Communication Tools Include: 

  • An updated voicemail system at 520-447-4423 that allows callers to make various requests, such as: 

    • New case creation for those unable to apply online 
    • Case status updates for those unable to check status online 
    • Consolidation of cases for those who have submitted multiple assistance requests 
  • Enhanced Case Status Page at TucsonPimaEP.com including: 

    • Expected date of case manager assignment  
    • Any necessary uncompleted steps required to move a case forward 
      • Please note: To check Case Status at TucsonPimaEP.com/case-status you need to have the following: 
        • The individual Case Number 
        • The Tenant’s Last Name 
 
PROGRAM DASHBOARD UPDATE:

One of the many goals of this program is to be transparent about the process, requests for assistance, and reporting. We want to manage expectations and keep the public informed on funding distribution. On average, the program continues to see 75-125 new requests daily, 800 weekly. If you are interested in staying up to date on program numbers the Program Dashboard located on the homepage of TucsonPimaEP.com is currently updated 2-3 times per week. Numbers as of July 21, 2021, were as follows: 

Total Funds Paid and Committed to Eligible Cases Being Finalized by Caseworkers – $19,434,452

  • Total Rental Assistance Paid: $13,749,723
  • Total Utility Payments: $1,046,334
  • Cases Paid/Submitted for Payment: 2,902
  • Cases currently in process: 1,084
  • Total Eviction Prevention Requests: 15,090
  • Number of Cases Awaiting Tenant Eligibility Form: 1,100
  • Number of Cases Eligible and Awaiting a Case Worker: 2,805
  • This Dashboard is updated semi-weekly. 

 
 
REQUIRED DOCUMENTATION FROM LANDLORDS:

The Tucson Pima Eviction Prevention Program has a collaborative approach to providing rental assistance. The program allows both Tenants and Landlord/Property Managers to begin the application process. It also requires participation from both the Tenant and Landlord. Below is a list of  required documentation from Landlords/Property Managers: 

  • Completed Landlord Eviction Prevention Plan (Provided by caseworker) 
  • Filled out IRS Form W-9 (Provided by caseworker) 
  • Signed Lease/Rental Agreement 
    • Shows Tenant Name, Property Address, Landlord, Rent   
  • Landlord/Property Manager government ID 
  • Voided Check (if you choose ACH payment option) 
  • Proof of Court / Legal Fee
    • PLEASE NOTE: In order to assure federal funding is administered appropriately, additional documentation may be required on a case-by-case basis.
To see Tenant Documentation requirements go to the “Are You Eligible?” page on the TucsonPimaEP.com website. 
 
CASE STATUS UPDATE REMINDER:

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status
In order to do so you must have the following information entered correctly: 

  • Case Number 

  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

 
CLOSING COMMENTS:

Again, our sincerest gratitude for your patience during this time. We understand and acknowledge the strain this past year+ has placed on landlords and property managers and are working daily to distribute this funding to those in need. We continue to work in collaboration with various social service agencies and the Pima County Community Action Agency to support expedited case management and processing.  Thank you again for the opportunity to serve.
 

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 520-447-4423

Sincerely,
Community Investment Corporation
IN THIS MESSAGE:
Please note that this communication has repeat information. There are new sign-ups each week and our hope is to keep everyone as informed on the program as possible. If you have missed any previous communications CLICK HERE
 
CDC LIMITED EVICTION MORATORIUM EXTENSION IN PIMA COUNTY

The Centers for Disease Control (CDC) has issued a limited eviction moratorium – Aug. 3, 2021, to Oct. 3, 2021 – for renters living in communities experiencing a surge in COVID-19 cases. Pima County is currently experiencing a surge and therefore all applicants for this program do fall under this extension. Below is direct language from the order issued yesterday, Aug. 3, 2021:

The U.S. Centers for Disease and Control (CDC) is issuing a new order temporarily halting evictions in counties with heightened levels of community transmission in order to respond to recent, unexpected developments in the trajectory of the COVID-19 pandemic, including the rise of the Delta variant. It is intended to target specific areas of the country where cases are rapidly increasing, which likely would be exacerbated by mass evictions. Accordingly, subject to the limitations under “Applicability,” a landlord, owner of a residential property, or other person with a legal right to pursue eviction or possessory action, shall not evict any covered person from any residential property in any county or U.S. territory while the county or territory is experiencing substantial or high levels of community transmission of SARS-CoV-2.

Read the full CDC order
We understand the burden that this new order may place on landlords and property managers. Patience is appreciated by all community partners as case processing continues. The Tucson Pima Eviction Prevention program remains Arizona’s most efficient program and has been recognized nationwide as a model in innovation and efficiency. There is ample funding for rent and utility assistance and it is anticipated that funding resources will be available through 2022.
 
INCREASED REQUESTS FOR ASSISTANCE

The Tucson Pima Eviction Program has seen a steady increase in the number of requests for rent and utility assistance. Over 100 new applications are created daily, resulting in over 900 new requests a week. The program continues to add staff and strategize on how best to serve this growing need. We continue to share that funds are available to help every eligible applicant that has applied for assistance and that we expect more funding to help those who may just be signing up. This is a reminder that landlords and property managers can receive up to 12 months of back rent and three months in advance. Patience is critical as it is anticipated that rental assistance funding will continue to be available through 2022.   

 
COMMUNICATION ENHANCEMENTS:  

The Tucson Pima Eviction Prevention program has added multiple new communication strategies to help applicants better understand when they will be assigned a case manager. 

New Communication Tools Include: 

  • An updated voicemail system at 520-447-4423 that allows callers to make various requests, such as: 

    • New case creation for those unable to apply online 
    • Case status updates for those unable to check status online 
    • Consolidation of cases for those who have submitted multiple assistance requests 
  • Enhanced Case Status Page at TucsonPimaEP.com including: 

    • Expected date of case manager assignment  
    • Any necessary uncompleted steps required to move a case forward 
      • Please note: To check Case Status at TucsonPimaEP.com/case-status you need to have the following: 
        • The individual Case Number 
        • The Tenant’s Last Name 
 
PROGRAM DASHBOARD UPDATE:

One of the many goals of this program is to be transparent about the process, requests for assistance, and reporting. We want to manage expectations and keep the public informed on funding distribution. On average, the program continues to see 75-125 new requests daily, 800 weekly. If you are interested in staying up to date on program numbers the Program Dashboard located on the homepage of TucsonPimaEP.com is currently updated 2-3 times per week. Numbers as of Aug. 4, 2021, are as follows: 

Total Funds Paid and Committed to Eligible Cases Being Finalized by Caseworkers – $21,471,461

  • Total Rental Assistance Paid: $16,504,588
  • Total Utility Payments: $1,344,007
  • Cases Paid/Submitted for Payment: 3,287
  • Cases currently in process: 1,000
  • Total Eviction Prevention Requests: 16,414
  • Number of Cases Awaiting Tenant Eligibility Form: 1,005
  • Number of Cases Eligible and Awaiting a Case Worker: 2,761
  • This Dashboard is updated semi-weekly. 

 
REQUIRED DOCUMENTATION FROM LANDLORDS:

The Tucson Pima Eviction Prevention Program has a collaborative approach to providing rental assistance. The program allows both Tenants and Landlord/Property Managers to begin the application process. It also requires participation from both the Tenant and Landlord. Below is a list of  required documentation from Landlords/Property Managers: 

  • Completed Landlord Eviction Prevention Plan (Provided by caseworker) 
  • Filled out IRS Form W-9 (Provided by caseworker) 
  • Signed Lease/Rental Agreement 
    • Shows Tenant Name, Property Address, Landlord, Rent   
  • Landlord/Property Manager government ID 
  • Voided Check (if you choose ACH payment option) 
  • Proof of Court / Legal Fee
    • PLEASE NOTE: In order to assure federal funding is administered appropriately, additional documentation may be required on a case-by-case basis.
To see Tenant Documentation requirements go to the “Are You Eligible?” page on the TucsonPimaEP.com website. 
 
CASE STATUS UPDATE REMINDER:

Both Tenants and Landlords/Property Managers are now able to check the status of individual cases at TucsonPimaEP.com/case-status
In order to do so you must have the following information entered correctly: 

  • Case Number 

  • Tenant’s Last Name 

As cases move through the process, this resource will automatically share the current status of the case. We hope that this resource helps to keep program participants informed. 

 
CLOSING COMMENTS:

Our hope through these regular communications is that our landlord and property management community stay informed on updates and changes. We understand and acknowledge the strain of this past year-plus and are working daily to distribute this funding to those in need. We are administering $1 million to $1.5 million per week directly to Landlords and Property Managers on behalf of Tenants in need. There is ample funding to serve all of those awaiting case management and it is anticipated the rental assistance funding will be available through 2022. We continue to work in collaboration with various social service agencies and the Pima County Community Action Agency to support expedited case management and processing. Thank you again for the opportunity to serve.
 

For more information and to begin the application process go to: 

www.tucsonpimaep.com or call 520-447-4423

Sincerely,
Community Investment Corporation